We can provide private transport from Medan airport for IDR 700,000 (per journey, not per person). Sam’s bungalows is not accessible by car – only on foot or by motorbike. From the road, the walk is approximately 15 minutes. We have one motorbike available to transport you if you are unable to walk, this is suitable for one passenger only – for more than one guest, motorbike transport is available for around IDR 30,000 per person. We can assist with baggage – please contact us via phone, message or Whatsapp on +62 (0)813 7009 3597.
Ask your driver to take you to ‘Terminal Atas’. From the terminal atas, you need to turn left until you reach the riverside path, then turn right and follow the path up-river (do not cross the river). There is one path, so it is not difficult – just keep on the path and you will find us near the end of the path, just before the archway to Jungle Inn.
From the bus terminal, you need to take a becak (tuktuk) to Terminal Atas (about 2km). This should cost you around Rp 20,000. From the terminal atas, you need to turn left until you reach the riverside path, then turn right and follow the path up-river (do not cross the river). There is one path, so it is not difficult – just keep on the path and you will find us near the end of the path, just before the archway to Jungle Inn.
We can provide private transport on request. Prices are shown below. For other destinations please contact us for a quote.
We do not ask for a deposit or payment in advance. However, if you wish to do so you can pay in advance by bank transfer – please contact us for more information.
Cash – Rupiah, dollars or euros. Credit card – We accept all major credit cards, but not Maestro or debit. Please be aware that there is a 5% transaction fee when paying by card. We also accept payment in advance by bank transfer. Please contact us for more information.
Families are welcome at Sam's Bungalows. We can provide an extra bed for a charge of IDR 100,000 per night. Family friendly treks can be arranged.
There are no ATMs in Bukit Lawang. The nearest ATM is in Bohorok (around 12km). There are several money changers.
We provide a laundry service for a fee.
There is not 24 hour medical care in Bukit Lawang. In an emergency we can provide transport to the nearest hospital or clinic.
It is always better to book in advance so that we have time to prepare everything. However, we will always do our best to accommodate last minute requests.
We can tailor treks so that they are suitable for children.
We provide sleeping bags, but if you prefer to bring your own that’s fine. We recommend that you bring sandals for wearing around camp, swimwear, a towel, insect repellent, medication, a spare clothing, and a head torch or flashlight.
Comfortable walking boots or shoes with good grip. Lightweight trousers and long-sleeved tops are best.
We can never guarantee that you will see orangutans, but our guides are very knowledgeable about the movements of orangutans and will do their very best to make sure that you see them.
Our prices are based on a minimum of 2 people. For solo travelers, there are two options:
The maximum group size we take on any trek would be 6 people. If you prefer a private trek, there will be an additional charge of 20 euros per person.
We can cater for vegetarians and vegans - please let us know in advance so we can prepare food accordingly. For other dietary requirements, please contact us in advance to discuss.
